Privacy Policy

At MARCO DAL MASO Limited (“we”), we are dedicated to respecting and safeguarding your privacy. This policy, in conjunction with our cookie policy and terms and conditions, outlines how www.MARCODALMASO.com (our "Site") collects, uses, and manages your personal data in compliance with relevant data protection laws, including the General Data Protection Regulation.

This policy also delineates your data protection rights, including the right to object to certain processing carried out by MARCO DAL MASO. We urge you to carefully read the following to comprehend our practices regarding your personal data.

 

LAW AND JURISDICTION

 

INFORMATION WE MAY COLLECT AND PROCESS

We collect personal information when you use our website, interact with our services, or contact us directly. This may include:

  • Contact Information: Name, postal address, email address, and phone number.
  • Date of Birth and Anniversary Date: Provided for personalization purposes.
  • Account Information: Login credentials and purchase history.
  • Payment Information: Payment card details securely processed by third-party providers. MARCO DAL MASO does not store full payment card details.
  • Transaction Data: Purchase details, including product preferences and registration numbers for timepiece purchases.
  • Online Interaction Data: IP address, browser type, cookies, and website usage statistics.

The provision of personal data is voluntary, but failure to provide requested information may impact our ability to offer services, fulfill orders, or respond to inquiries.

 

HOW MAY THIS INFORMATION BE USED

  • Providing and improving services (includes fulfilling orders, processing payments, and enhancing the website).
  • Marketing and personalization (includes targeted ads and promotions).
  • Compliance with legal obligations.

 

ONLINE TRACKING

You may encounter our ads on other websites based on your visits to the Site due to our retargeting activities. For example, if you view a particular product on the Site, you may see an ad for that product on a third-party website. Our retargeting activities track your activity on the Site and third-party sites through automated means such as cookies. To learn how to opt out of retargeting, click here.

 

WHO WILL YOUR INFORMATION BE SHARED WITH?

We only share your data in limited circumstances, including:

  • Service Providers: Third-party vendors that perform services on our behalf, such as payment processors or delivery partners.
  • Advertising Partners: Trusted partners who use secure and privacy-compliant methods to deliver tailored advertisements.
  • Legal Authorities: If required to comply with a legal obligation or protect our rights.

We do not - and will never - sell your personal data to third parties.

For more information on the third parties we use, please contact ciao@marcodalmaso.com.

 

DURATION OF RETAINING YOUR INFORMATION

We retain personal data as follows:

  • Marketing Data: Until you withdraw consent, plus a short period to ensure preferences are recorded.
  • Transaction Data: Retained for six years for legal or business purposes.
  • Website Interaction Data: Retained in line with analytics and cookie policies.

 

YOUR RIGHTS

You have the following rights regarding your personal data:

  • Access and Portability: Request a copy of the data we hold about you.
  • Correction: Update inaccurate or incomplete information.
  • Erasure: Request deletion of your data where applicable.
  • Restriction: Limit the processing of your data.
  • Objection: Opt out of direct marketing communications or certain processing activities.

You can withdraw your consent to marketing communications or object to the processing of your personal data in some circumstances. We respect your requests and offer a convenient way to unsubscribe from marketing emails.

To exercise your rights or obtain more information, please contact us.

 

DATA SECURITY

We use robust security measures to protect your personal data from unauthorized access, loss, or misuse. While no system can be completely secure, we take all reasonable precautions to safeguard your information.


CHILDREN’S PERSONAL INFORMATION

Our services are not directed at children under 18. We do not knowingly collect personal data from minors.

 

COOKIES

We use cookies and third-party analytics tools, such as Google Analytics and Meta Pixel, to enhance your browsing experience and provide tailored ads. This includes:

  • Personalized Experiences: Recognizing your preferences and optimizing site functionality.
  • Marketing Efforts: Delivering ads relevant to your interactions with our site.

You can manage or disable cookies through your browser settings.

 

UPDATES TO OUR ONLINE PRIVACY NOTICE

This Online Privacy Notice may be updated periodically to reflect changes in our personal information practices. We encourage you to periodically review this page to see any changes we have made.

 

This version of the privacy policy was last updated on 20th January 2025.

 

How to Contact MARCO DAL MASO

If you have questions or concerns about this Policy or MARCO DAL MASO's Consumer Personal Data practices, please contact us at:

E-mail: ciao@marcodalmaso.com

This updated privacy policy reflects our commitment to safeguarding your privacy and ensuring your data is used responsibly and in compliance with data protection laws.