Privacy Policy

At MARCO DAL MASO Limited (“we”), we are dedicated to respecting and safeguarding your privacy. This policy, in conjunction with our cookie policy and terms and conditions, outlines how www.MARCODALMASO.com (our "Site") collects, uses, and manages your personal data in compliance with relevant data protection laws, including the General Data Protection Regulation.

This policy also delineates your data protection rights, including the right to object to certain processing carried out by MARCO DAL MASO. We urge you to carefully read the following to comprehend our practices regarding your personal data.

 

LAW AND JURISDICTION

 

INFORMATION WE MAY COLLECT AND PROCESS

The personal information collected from users of our Site includes:

1. Contact Information: such as name, postal address, telephone number, and email address.

2. Date of Birth and Anniversary Date

3. Login Credentials: for the Site

4. Payment Information: including payment card details

5. Purchase and Transaction Information: this may include serial numbers for timepiece registration.

The provision of your personal information is voluntary. However, if you do not provide us with the requested information, we may be unable to supply our goods and services, fulfil your requests, or respond to your inquiries.

 

HOW MAY THIS INFORMATION BE USED

We may process this personal data for the following purposes:

  1. Verifying your identity

  2. Processing payments

  3. Communicating with you

  4. Providing customer services

  5. Arranging the delivery or provision of products

  6. As required by MARCO DAL MASO to conduct our business and pursue our legitimate interests, including:

  7. Providing products and services you have requested

  8. Monitoring our Site to improve and safeguard our products, content, and services, both online and offline

  9. Personalizing our Site, products, or services for you

  10. Investigating complaints or requestsAddressing legal claims, compliance, and regulatory purposes as necessary

 

Where You Give Us Consent:

  1. Sending direct marketing in relation to our relevant products and services, where required by applicable law

  2. Using cookies and similar technologies in accordance with our Cookie Policy

  3. For other purposes where we seek your consent

 

For Purposes Required by Law:

  1. Responding to requests by government or law enforcement authorities conducting investigations

 

ONLINE TRACKING

You may encounter our ads on other websites based on your visits to the Site due to our retargeting activities. For example, if you view a particular product on the Site, you may see an ad for that product on a third-party website. Our retargeting activities track your activity on the Site and third-party sites through automated means such as cookies. To learn how to opt out of retargeting, click here.

 

WHO WILL YOUR INFORMATION BE SHARED WITH?

We do not sell or otherwise disclose personal information we collect about you, except as described in this online Privacy Notice. We may share personal information with service providers who perform services on our behalf based on our instructions.

However, personal data may be shared with government authorities and/or law enforcement officials if required for the purposes outlined above, mandated by law, or necessary for the legal protection of our legitimate interests in compliance with applicable laws. For more information on the third parties we use, please contact ciao@marcodalmaso.com.

 

DURATION OF RETAINING YOUR INFORMATION

We process personal data for marketing purposes or with your consent until you ask us to stop and for a short period afterwards to implement your requests. We also keep a record of your requests to ensure we respect your preferences in the future.

For personal data processed in connection with contracts or competitions, we retain the data for 6 years. For registration data, we retain your data for 6 years unless other circumstances apply.

 

WITHDRAWING CONSENT OR OTHERWISE OBJECTING TO DIRECT MARKETING

You can withdraw your consent to marketing communications or object to the processing of your personal data in some circumstances. We respect your requests and offer a convenient way to unsubscribe from marketing emails. To exercise your rights or obtain more information, please contact us.

 

UPDATES TO OUR ONLINE PRIVACY NOTICE

This Online Privacy Notice may be updated periodically to reflect changes in our personal information practices. We encourage you to periodically review this page to see any changes we have made.

 

This version of the privacy policy was last updated on 16th October 2023.

 

CHILDREN’S PERSONAL INFORMATION

Our Site is designed for a general audience and is not directed to children. We do not knowingly solicit personal data from children under the age of 18 or send them requests for personal information.

 

COOKIES

When you visit our Site, we may store information known as "cookies" or similar technologies on your device. Cookies are pieces of information that a website transfers to your hard drive to store and track information about you. Our use of cookies is detailed in our Cookie Policy.

 

How to Contact MARCO DAL MASO

If you have questions or concerns about this Policy or MARCO DAL MASO's Consumer Personal Data practices, please contact us at:

E-mail: ciao@marcodalmaso.com

This updated privacy policy reflects our commitment to safeguarding your privacy and ensuring your data is used responsibly and in compliance with data protection laws.