PLACING AN ORDER

If you are trying to place an order but your payment is being refused, please contact your bank or financial institution.
MARCO DAL MASO doesn't reserve the right to refuse a payment.
 

If you would like to know more about a particular item we’d be happy to assist you. Please note the product or article number and complete ourcontact form with your request. This will help us respond to you more effectively and efficiently.

If you are uncertain about a ring size please visit our ring size guide page for some more information. Click here to be taken to the size guide page, download the guide and follow the instructions on the document.

Yes, some rings are able to be resized however this is dependent on the design. Please fill on our contact form below to contact our Customer Service team.

We’ve all been there. To reset simple follow these short steps. 

1. Go to the tab “My account” in the upper-right hand corner of the site

2. A new window will then appear. Toreset your password, select the option “Forgot password?” 

3. Then, enter your email address andclick the button “Submit”. You will then receive an email to the address entered allowing you to change your account’s password. If after a few minutes you have not yet received this email, please check your inbox’s spam folder.

We would be delighted to assist with your special design. We truly enjoy working closely with our clients to create bespoke items. Please use our dedicated contact form to submit your query and we will respond shortly.